TRI-CITIES

(509) 735-7506

Personal Professional Service

TRI-CITIES

(509) 735-7506

Personal Professional Service

FAQs

What makes Basin Pacific different than other insurance companies?

We're a local and family-owned insurance and benefits broker that serves individuals, businesses, and tribal enterprises in the Tri-Cities community and beyond.

We pride ourselves on being a proactive "sales and service" team that serves our clients with honesty, integrity, and a strong work ethic.

We're committed to our clients and the community, and that's reflected in our company culture, the partnership we offer our clients, and our community involvement.

How do I know if my family or business is properly insured?

The best way to find out whether you have adequate coverage is to have an expert review all of your assets. When you begin working with our firm, you'll sit down with one of our agents to go over all of your assets. But first and foremost, we'll sit back and listen.

Every person, every business is different and has different short- and long-term goals. In learning about what you want to achieve, we often discover concerns our clients never even knew they had. 

We'll ask about your life, your business, and any other information that might help us assess your risk tolerance and coverage needs. If you're looking to insure property or your business, we'll take the time to inspect it in person to make sure nothing is left off the page. 

How can I get a lower rate?

Everyone likes to save money. That's why we take a proactive approach to insurance. We're constantly in contact with our clients to discuss ways they can mitigate risk and keep their premiums down, including (but not limited to):

  • Packaging your home and automotive insurance
  • Pay in full and/or set up automatic payments
  • Install alarm systems on your property
  • Keep a clean driving record
  • Stay with the same insurance company

If you have questions about your specific level of coverage, contact one of our agents

What carrier/network options are available in Tri-Cities?

Tri-Cities is a unique area when it comes to provider networks. There are many networks available that provide access to specific providers. We work closely with our carriers to ensure that our clients are selecting plans with networks that are most beneficial to them and their families.

When it comes to medical coverage, can you help navigate the Exchange and ensure ACA compliance?

Yes! We have agents that are certified to assist with the Washington Exchange who have been advising and enrolling clients for several years. Along with decades of insurance experience within our firm, we have access to many resources to help our clients with the ongoing compliance of the Affordable Care Act. 

There are many creative options available on the market to help contain the monthly cost of medical insurance. These options and how they work for each client are different, depending on company circumstances. We'll do a full market analysis and advise you on your options. 

How do you help companies manage their benefits programs?

We work with our corporate clients to make sure they have a cost-effective benefits plan that meets their needs. Plus, we help companies communicate benefits, manage claims, and promote good consumerism as employees use the plan.

What is collision insurance and do I need it?

When you are determining all the options for your auto insurance coverage, collision insurance is one of the most important considerations. This is especially true if you have a newer vehicle.

Most lenders will require that both comprehensive and collision insurance coverage be in place. Collision auto coverage will reimburse you for damages to your vehicle incurred when you collide with something.

That “something” could be another vehicle, but it could also be a tree or a guardrail as well as many other roadway hazards.  

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"Always the most incredible and professional experience at Basin Pacific. Talented and caring professionals. A++. Thank you!"

Marc Newman, Summit Funding

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